Overview
The Chip Lab is committed to building and delivering the fastest, most secure and reliable cloud chip quality management system (QMS) available.
We make our current uptime report and previous service levels available to you so that you may evaluate our performance against this commitment. The Chip Lab's quarterly SLA is 99.5%.
The uptime performance for the calendar quarter ending March 31, 2024 was 99.99%.
Maintenance Announcements
The Chip Lab reserves from 10:00 AM through 12:00 PM Eastern Time every Sunday morning for regular system maintenance, upgrades and new feature releases. Maintenance, upgrades and/or new releases are generally performed every two to four weeks. When extended downtime is required outside of the regular maintenance period, extended maintenance is scheduled during weekend hours (between 9:00 PM Friday and 12:00 noon Sunday Eastern Time), and is announced on this page forty-eight hours before the downtime begins.
*Uptime Performance = ((Scheduled Minutes − Unscheduled Downtime) ÷ Scheduled Minutes) × 100
"Scheduled Minutes" is the total number of minutes in the specified period during which The Chip Lab was scheduled to be available by The Chip Lab, excluding pre-announced downtimes during weekend hours, and "Unscheduled Downtime" is the number of minutes in the Scheduled Minutes during which The Chip Lab was unavailable.
